01 · WHO WE ARE

Company information.

The Cedarbin™ brand and cedarbin.com are owned and operated by Hangzhou Xinlianwang Technology Co., Ltd. Owner: Zhou Jinhua. Business address: Unit 1113, Xiaoqi Sci-Tech Innovation Park, 2nd Floor, Building 2 (South), Qianle Jiayuan, Qianjin Subdistrict, Qiantang District, Hangzhou City, Zhejiang Province.

02 · INFORMATION WE COLLECT

Information provided by you.

We may collect information you provide when placing an order, contacting customer support, subscribing to communications, or completing a form. This may include your name, email address, phone number, billing information, shipping address, order details, and messages sent to us.

Payment information may be handled directly by the payment provider used at checkout.

03 · HOW WE USE INFORMATION

• Process and fulfill orders.
• Provide shipping updates and customer support.
• Respond to questions, requests, and complaints.
• Maintain, improve, and secure the website.
• Detect fraud, misuse, or unauthorized activity.
• Comply with legal and operational obligations.

04 · SHARING AND RETENTION

Information may be shared with service providers that support payment processing, order fulfillment, shipping, website operation, analytics, fraud prevention, and customer service. We do not sell personal information as a standalone product.

Information is retained only for as long as reasonably necessary for the purposes described in this policy, business records, dispute resolution, and legal obligations.

05 · YOUR QUESTIONS

For privacy questions or requests concerning your personal information, contact service@cedarbin.com or +86 15919827797.